Find answers to all your questions, and know how to find answers to the ones that are not mentioned.
Is 3asafeer's content suitable for all children?
Yes, all stories and content on 3asafeer are carefully curated to ensure they are age-appropriate and help develop children's language and moral skills. And because we know that kids and parents have unique sensibilities, we provide the parents with the ability to block certain sensitive topics from their children while creating their accounts.
More Frequently Asked Questions
What is 3asafeer?
3asafeer is an innovative educational platform that aims to improve children's Arabic literacy skills including: reading, listening, writing and speaking through interactive stories, educational games, fun videos and interactive exercises & worksheets.
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How can I subscribe to 3asafeer?
You can subscribe through our official website, Google play or the App Store by selecting the plan that suits you from the family subscription page, for school subscriptions please contact our team by filling the form in the school trial request page.
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Is the platform free?
Some stories and activities are available for free. However, for a more diverse content experience and full educational access, you can subscribe to one of our premium plans. Either through a family subscription, or if you are a decision maker in a school through a school subscription.
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What age groups is 3asafeer suitable for?
The platform is designed for children aged 3 to 18 years, with content structured to match different reading levels. The young adult novels are enjoyable by anyone, as we have lots of adult users up to 99 years old.
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Can schools and teachers use 3asafeer?
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What devices can I use the 3asafeer on?
You can access 3asafeer on any mobile phone, tablet, or computer with an internet connection through the website. The app is also available for download on Android and iOS.
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How can I contact customer support?
Can I try the platform before subscribing?
Yes of course! We offer a 7-day free trial of the family subscription to explore the features and enjoy the content before deciding to subscribe. In addition, you can experience a 7-day teacher free trial by filling the form in the school subscription page, after which you can get a full month free trial for the whole school including all the teachers and students with full access and support and a training for the teachers.
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How do I cancel my subscription on 3asafeer?
Although you leaving, saddens us to see you leave. To cancel the subscription is easy, you need to follow the instructions in the page on how to cancel your 3asafeer subscription.
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How to delete all information about me in 3asafeer?
Although deleting your account is simple, it will not cancel your subscription. If you want to cancel your subscription you can do it by following the steps in how to cancel your 3asafeer subscription. If you still want to delete your account information, please follow the instructions in the delete your account information instructions page.
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Do I need a different subscription for each child?
Of course not, within your family subscription you can add up to 5 accounts to your subscription, to know the way to do that you can check the page on adding accounts to your 3asafeer subscription.
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I forgot my login credentials, how can I retrieve them?
Don't worry all you have to do is visit the I forgot my login credentials page and enter the email address connected to your account and we'll send the login credentials there.
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